Two years’ Peace-of-Mind
We understand the inconvenience a breakdown could cause. Unexpect cost of repair and replacement incur due to limited warranty and complimentary support. That’s why we create MSPCARE PLAN. They offer up to two years of warranty coverage for eligible machines, as well as promising that your machine will get back to normal with no additional labour cost.
Preventive maintenance service schedule
Free labour cost
Pre-alert and arrange calibration schedule automatically before due date.
48 Hours On-site Support
Provide 48 hours on-site support, with the coverage of checking, repair, reading compensation, reading verification, spare part replacement etc… and it is free of charge!
Minimum 15% spare parts discount
Storage inventory system
Our spare parts inventory included critical spare parts that typically have long lead times.
24 Hours Hotlines Support
Online troubleshooting, Online phone assist and remote support etc…
Hotline: 1700-818-MSP (677) – For Malaysia only
Eligible Machines under MSPCare Plan Coverage:
– Video Measuring Machine
– Profile Projector
– Coordinate Measuring Machine (CMM)
– Stereo Microscope & Trinocular Microscope with camera system
– Fully Auto Inspection System
– Hardness Tester (Micro Vickers, Vickers, Rockwell, Brinell)
**Terms and conditions apply